Our Clinic Policies

 

Vet-Client-Patient Relationship Policy

Veterinary clinics are bound by very strict rules and regulations when dispensing and selling medications.

The Dawson Creek Veterinary Clinic and its veterinarians are licensed through both the College of Veterinarians of British Columbia (CVBC) and the Alberta Veterinary Medical Association. We are not permitted to practice veterinary medicine without these licenses.

 

A vet-client-patient relationship (VCPR) is required for us to sell or dispense medication to a customer. This essentially means that in order for a clinic to sell a client medication, a veterinarian must have examined an animal or been on the client’s farm within a reasonable time frame to have a valid VCPR. Not abiding by these regulations puts our license and ability to practice in jeopardy.

 

For more information on these regulations you can contact the College of Veterinarians for British Columbia (www.cvbc.ca)

 

Prescription Refills

Once a prescription refill has been requested, the refill will not be available for pickup until after 2pm the following day.

 

Documents

Veterinary Services Agreement
Absent Owner Form

Payment Methods

Payments are due at time of service.

 
We accept Cash, Debit, Visa, and MasterCard.

Medi-Card is a program that is available to both large and small animal clients who are unable to pay for services rendered. Applications can be completed by phone, fax or on line to Medi-Card.

 

Contact information for medi-card

Toll free # - 1-888-689-9876

Toll free fax - 1-888-689-9862

Web - petcard.ca

Email - info@petcard.ca

 

We also accept Email Money Transfers and prepayments on account.

 
If you require more information, please contact the clinic.